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FAQ
Frequently Asked Question
General
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We offer a range of services including Swedish massage, deep tissue massage, hot stone massage, reflexology, and other therapeutic massage and bodywork services. Please visit our Services page for a detailed list and descriptions.
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We recommend starting with a Custom Blend Facial. One of our estheticians will provide a thorough consultation and customize this facial to your skin’s specific needs, after this facial your esthetician will provide other recommendations based on your skin type and concerns.
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The short answer is no. We use non-irritating formulas to achieve great results- however, occasionally skin will “purge” after a service if you don’t typically use active ingredients in your routine.
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We use Bioelements in our treatment rooms, all of our formulas are free of phthalates, mineral oil, petrolatum, parabens, fragrance and dyes. Never tested on animals, and proven to be extremely effective in treating skin concerns.
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You will leave your service feeling hydrated and relaxed and your skin will look healthy and glowing. If your appointment is later in the day (after sunset) we typically prepare your skin for night and no cleansing is necessary before bed. If your service is completed during daytime hours, SPF will be applied and cleansing before bed will be recommended.
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Yes, we offer gift certificates that can be purchased online or at any of our locations. They make a wonderful gift for friends and family.
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While we do accept walk-ins, booking in advance is recommended to ensure availability and to accommodate your preferred time and therapist.
Other
location
Yes, both our Clive and Ankeny locations have ample free parking available for our clients.
location
Absolutely, you can book services at either our Clive, IA or Ankeny, IA locations based on your preference and convenience.
booking and payments
You can book an appointment online through our ‘Book Now’ feature or call our respective locations directly to schedule your service.
booking and payments
You can book an appointment online through our ‘Book Now’ feature or call our respective locations directly to schedule your service.
booking and payments
We accept cash, major credit cards, and gift certificates as payment methods.
booking and payments
We require a 24-hour notice for any cancellations or rescheduling of appointments. Please refer to our policy on the 'Book Now' page for detailed information.
booking and payments
You can book an appointment online through our ‘Book Now’ feature or call our respective locations directly to schedule your service.
health And safety
We are committed to maintaining a safe environment for our clients and staff. We adhere to all local health guidelines, including regular sanitization of our facilities.
HEALTH AND SAFETY
Please inform us of any medical conditions or medications during your intake. Depending on the condition, a massage may or may not be appropriate, and we may require a doctor’s note.
services
During your first session, you will complete a brief intake form to help your therapist understand any medical history and your preferences. Your therapist will discuss your needs and preferences before beginning the massage. Your comfort and satisfaction are our top priorities.
services
We recommend that you arrive 10-15 minutes early, wear comfortable clothing, and avoid eating a heavy meal right before the appointment.
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